Thrive in Practice

TIP 24: Scaling Your Practice: Overcoming Growth Challenges with Tess Scott-Ramsay

In this episode, I’m joined by Tess Scott-Ramsay, a remedial massage therapist, practice manager, business consultant, and founder of Strategic Alignment.
Tess shares her insights into the common challenges healthcare practitioners face when trying to grow their practices—and offers practical strategies for overcoming them. From streamlining your systems to improving client retention, Tess explains how to build a business that works for you.
We discuss:
The biggest mistakes practice owners make when trying to scale.
Why practitioners struggle to grow, despite having the right skills and passion
Simple strategies to overcome overwhelm and take control of your business.
The key areas to assess when evaluating your practice for improvement.
If you’re a healthcare practitioner looking to grow your practice and work smarter, this episode offers practical advice that can make a real difference.
Helpful links:Tess’s website https://www.strategicalignment.com.auMy Appointments – https://myappointments.appInstagram – https://www.instagram.com/myappointmentsapp/Anil’s course – https://thrive.anilmustafa.com.au

TIP 23: Lessons I Wish My Younger Self Knew

What would you tell your younger self if you could?
Looking back, there are lessons I wish I’d learned sooner—truths that could have saved time, energy, and a lot of stress and heartache.
In this episode of Thrive in Practice, I share the wisdom I’d pass on to my younger self.
I hope these reflections resonate with you as deeply as they did when I first discovered them.
 
Helplink links –My Appointments – https://myappointments.appAnil’s course – https://thrive.anilmustafa.com.auInstagram – https://www.instagram.com/myappointmentsapp/

TIP 22: How to Reduce No-Shows and Get Clients to Commit to Their Care

No-shows and last-minute cancellations can be a real pain—but the good news is, there are simple steps you can take to minimise them.
In this episode, we’ll explore how a lack of perceived urgency or a clear understanding of treatment outcomes can lead to missed appointments, and dive into effective strategies to keep your clients committed and showing up, every time.
If you’ve been frustrated with no-shows, this episode will give you practical, actionable tips to improve attendance, boost client commitment, and keep your schedule full.
Tune in to learn how to take control of your calendar and get your clients to commit to the care they need to get the results they deserve!
Helplink links –My Appointments – https://myappointments.appAnil’s course – https://thrive.anilmustafa.com.auInstagram – https://www.instagram.com/myappointmentsapp/

TIP 21: Charge Your Worth: Mindset Shifts for Raising Your Prices

Are you ready to charge what you’re truly worth? In this episode, I’ll walk you through the mindset shifts needed to confidently raise your rates and show you how charging more can actually help you deliver even more value to your clients.
I’ll explain why a financially viable business is essential for providing top-quality services and how setting the right prices allows you to support your clients at the highest level. Plus, I’ll cover how to overcome money blocks, if you should raise prices for new clients only, and how to communicate price changes confidently.
If you’re ready to stop undercharging and start receiving what you’re worth, this episode is for you!
Helplink links –
My Appointments – https://myappointments.appAnil’s course – https://thrive.anilmustafa.com.auInstagram – https://www.instagram.com/myappointmentsapp/

TIP 20: How to Confidently Pre-Book Appointments and Build Stronger Client Relationships

In this episode, I share how pre-booking appointments can help you fill your calendar, improve client commitment, and stabilise your revenue. Learn how to confidently secure future appointments without feeling pushy, while ensuring clients stay on track with their care. Tune in for practical tips to streamline your scheduling process and build stronger relationships with your clients.
Helplink links –My Appointments – https://myappointments.appAnil’s course – https://thrive.anilmustafa.com.auInstagram – https://www.instagram.com/myappointmentsapp/

TIP 19: Posting Without Fear: Building Confidence on Social Media

Are you second-guessing every social media post? Wondering if you’re saying the right thing or if someone will judge you?
In this episode, we dive into building confidence in how you express yourself online—without letting fear hold you back.
Discover why success isn’t about perfection, how shifting your focus can make a difference, and what it takes to post with purpose.
Listen in for an empowering conversation that’ll help you put your authentic self out there, fearlessly.
Helplink links –My Appointments – https://myappointments.appAnil’s course – https://thrive.anilmustafa.com.auInstagram – https://www.instagram.com/myappointmentsapp/

TIP 18: How to Refocus Your Mindset When Marketing Isn’t Going Your Way

Are you feeling deflated by your marketing efforts? In this episode, we’ll dive into how to navigate those feelings and refocus your mindset.
It’s all too easy to get disheartened when results don’t match our expectations. We often take these outcomes personally, leading to self-doubt and the belief that our services aren’t valued.
When engagement is low, it’s natural to wonder if people simply don’t like us or don’t need what we offer. However, it’s crucial to remember that marketing is just one piece of the puzzle and doesn’t define our worth.
Join host Anil Mustafa, founder of My Appointments software as we explore why you shouldn’t let the results of your marketing efforts dictate your self-esteem.
We’ll discuss the many reasons why potential clients may not take action and provide insights to help you regain your confidence and clarity in your marketing journey. Don’t miss this opportunity to shift your perspective and embrace the bigger picture.
Helpful links.
My Appointments websiteAnil Mustafa’s websiteYouTube Channel

TIP 17: The Power of Client Recalls: Overcoming the Fear of Follow-Up

Want to know the quickest way to get more clients right now?
Client recalls!
Reaching out to clients who are due for treatment can transform your practice—not only by filling your calendar but also by enhancing their treatment outcomes.
If you’ve ever hesitated to reach out because you’re worried about being pushy or bothering clients, you’re definitely not alone. Many practitioners struggle with this mental block, believing clients will return when they need their services.
However, follow-ups are essential for creating a thriving, sustainable practice and support your clients in achieving the health outcomes they sought you out for.
In this episode, I’ll share practical tips to help you overcome those hesitations and empower you to reconnect with clients in an authentic and supportive way.
You’ll also hear real-world examples from my mentees who took the plunge and the positive responses they received from their clients.
Tune in and discover how simple outreach can make a significant impact for both you and your clients!
 
Helpful links:My Appointments – https://myappointments.app/Anil’s website – http://anilmustafa.com.auAnil’s instagram page – https://www.instagram.com/_anilmustafa_/

TIP 16: Turn Followers into Clients Faster with This Simple Instagram Hack

Ever feel like Instagram followers are lurking around, maybe liking a post or two but never taking action?
In this episode, I’ll share a game-changing Instagram hack to quickly transform passive followers into clients using a simple technique that supercharges the know-like-trust factor.
Connect with host Anil Mustafa on Instagram.
https://thrive.anilmustafa.com.au/

TIP 15: How to Gain Client Referrals from Doctors Without Feeling Pushy or Cold Calling

We all dream of having doctors refer clients to us, but getting your foot in the door can feel nearly impossible. It can be soul-crushing to walk into their office or cold call, only to face rejection or silence.
In this episode, I’ll show you how to build genuine relationships with doctors and quickly establish the know-like-trust factor that makes them eager to refer clients to you. I’ll share simple strategies to connect with doctors authentically, so you can create a network of referrals without feeling pushy or resorting to cold-calling.
Connect with host Anil Mustafa on Instagram.
https://thrive.anilmustafa.com.au/

TIP 14: Understanding and Attracting Your Ideal Clients

Ever wonder why your marketing isn’t hitting the mark? In this episode, I dive into the importance of understanding your ideal clients and how to attract them effectively.
I’ll explore what makes your clients tick—from their language and emotions to their desired outcomes and struggles.
You’ll discover why psychographics are more crucial than demographics for crafting messaging that truly connects and learn how to use market research to build the know-like-trust factor. Plus, I’ll share practical tips on where to gather valuable data to create content that converts leads into clients faster.
Listen now to find out how to attract and engage the right clients.
Connect with host Anil Mustafa on Instagram.
https://thrive.anilmustafa.com.au/

TIP 13: Maximise Productivity: How to Thrive When You’re Time-Poor

Feeling like there’s always too much to do and never enough time in your day? In this episode, I delve into strategies to help you manage your time more effectively and boost productivity.
I’ll cover how to prioritise tasks that truly move the needle, shift your focus from merely managing time to achieving impactful results, and tackle common distractions that can derail your progress.
Connect with host Anil Mustafa on Instagram.
https://thrive.anilmustafa.com.au/